SMILE-DIH (Smart Manufacturing Innovation for Lean Excellence center - Digital Innovation Hub) SMILE-DIH (Smart Manufacturing Innovation for Lean Excellence center - Digital Innovation Hub)
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University of Parma
Strada al Ponte Caprazucca 6/a, 43121, Parma (Italy)
- Awareness Dissemination (Meeting, Workshop, etc.)
- Supporting activities to industrial companies for Industry 4.0-based project implementation
- Support access to tax breaks provided by Piano Industria 4.0
- Supporting activities for assessing digital readiness
- Supporting activities to facilitate manufacturing companies access to innovation regional ecosystem
- Design and delivery of training initiatives
- Coordination activities for implementing I4.0-based factories
The vision of the hub is the achievement of waste free «Lean and Smart factories», where the digital and the physical words are completely connected, data are always available and performance deviations can be monitored in real time and addressed immediately. In this cyber-physical system, people do not waste their time, but can devote themselves, completely, to high-value stimulating activities, delegating calculations and routine tasks to robots and computers. Indeed, in case of problems, the system promptly informs human experts and suggests possible solutions, which can be simulated, tested and finally assessed.
The mission of the hub is threefold:
- Make it understood the importance of ICT technologies as the key element to carry on, conjointly, product and process innovation;
- To support SMEs in their pathway toward an Industry 4.0 status, through the preliminary analysis of internal processes and the selection, implementation, integration and customization of emerging and/or innovating ICT technologies;
- To develop a fully integrated «Digitally Enabled Lean Toolkit» for operational excellence and performance optimization, especially in MTO, ATO and ETO SMEs.
SMILE-DIH (Smart Manufacturing Innovation for Lean Excellence center) è un'entità no profit che svolge attività di networking, matchmaking, brokerage e disseminazione.
L'obiettivo di SMILE-DIH è quello di aiutare le aziende a diventare più competitive migliorando i loro processi di business / produzione, nonché prodotti e servizi attraverso la tecnologia digitale.
SMILE-DIH si occupa della promozione della trasformazione del manufacturing digitale verso l'approccio di Industry 4.0 e dei processi della catena del valore nel suo complesso.
In particolare le principali attività sono:
- Disseminazione della consapevolezza (riunione, workshop, ecc.)
- Attività di sostegno a società industriali per l'implementazione di progetti basati su Industry 4.0
- Supporta l'accesso alle agevolazioni fiscali fornite da Piano Industria 4.0
- Attività di supporto per la valutazione della prontezza digitale
- Sostenere le attività per facilitare alle imprese manifatturiere l'accesso all'ecosistema regionale dell'innovazione
- Progettazione e realizzazione di iniziative di formazione
- Attività di coordinamento per l'implementazione di fabbriche basate su I4.0
La visione dell'hub è incentrata verso il raggiungimento di "waste free Lean and Smart factories", dove le parole digitali e fisiche sono completamente collegate, i dati sono sempre disponibili e le deviazioni delle prestazioni possono essere monitorate in tempo reale e analizzate immediatamente. In questo sistema cyber-fisico, le persone non perdono il loro tempo, e possono dedicarsi completamente a attività stimolanti di alto valore, lasciando i calcoli e le attività di routine a robot e computer. In realtà, in caso di problemi, il sistema informa tempestivamente esperti umani e suggerisce soluzioni possibili, che possono essere simulate, testate e finalmente valutate.
La missione dell'hub è triplice:
- Far comprendere l'importanza delle tecnologie dell'informazione ICT quale elemento chiave per continuare, insieme, l'innovazione dei prodotti e dei processi;
- Sostenere le PMI nel loro percorso verso uno status di Industry 4.0 attraverso l'analisi preliminare dei processi interni e la selezione, l'implementazione, l'integrazione e la personalizzazione di tecnologie ICT emergenti e / o innovative;
- Sviluppare un toolkit digitale completamente integrato per l'eccellenza operativa e l'ottimizzazione delle prestazioni, in particolare nelle PMI MTO, ATO e ETO
Link to national or regional initiatives for digitising industry
- Competence centers have to involve leading Italian Universities and large private players; they should support to key stakeholders (e.g. research institutions, startups, etc.). Their mission is to orient and focus on facilitating Industry 4.0 transformational projects in all domains;
- DIHs are “soft” structures and their specific aim is to create awareness and support companies in the knowledge of technologies and their application.
The National Business Plan 4.0 (formerly Industry 4.0) is an opportunity for all Italian companies that want to seize the opportunities linked to the fourth industrial revolution.
The Plan includes concrete measures based on three main guidelines:
operate in a logic of technological neutrality
to intervene with horizontal and not vertical or sectorial actions
act on enabling factors
All measures that have proved effective have been strengthened and addressed in a logic 4.0 and new ones have been foreseen to fully respond to the emerging needs.
The main actions:
Hyper and Super Depreciation (Investing to grow);
Nuova Sabatini (Innovation Credit);
Guarantee Fund (Expanding Credit Options);
R & D tax credit (Reward those who invest in the future);
Innovation agreements (industrial research projects and experimental development);
Development contracts (large strategic and innovative investment programs);
Startups and innovative SMEs (Accelerating innovation);
Patent box (Give value to intangible assets);
Highly specialized competence centers (Advanced technologies for companies);
Technology transfer centers (Training, consulting, services);
Tax credit training (Focus on skills).
Regarding the RIS3 strategies (national or regional innovation strategies for smart specialization), SMILE DIH wants to contribute with its activities so that the Italian economy becomes more intelligent, sustainable and inclusive, because, working well on all the three priorities, we believe we can contribute to the achievement of high levels of employment, productivity and social cohesion on the part of the European Union and the Member States.
SMILE DIH was established in March 2018. Its founding members, Unione Parmense degli Industriali (UPI) and University of Parma, have independently participated in some projects and initiatives financed by the EU in the H2020 and FP7 initiatives; in H2020, UPI has engaged in the Future of Internet initiative, with a project on the management of the cold chain in the agri-food sector and control of quality parameters in the transport of perishable materials; the University of Parma in many FP7 projects such as, among others, self-driving cars and research in the field of product traceability with RFID systems to combat food fraud and false products both in the food and in the field of fashion.
Directly as SMILE DIH, we joined the I4MS program, thanks to which we were born, and for which we are participating in some Working Programs related to DT-ICT-02-2018 calls: Robotics-Digital Innovaton Hubs, DT-ICT-06- 2018: CSA for Digital Innovation Hubs and DT-ICT-07-2018-2019: Digital Manufacturing Platforms for Connected Smart Factories.
We are also studying the SAE initiative and deciding which action can be interesting for us.
Market and Services
- Mining and quarrying
- Electricity, gas and water supply
- Wholesale and retail trade
- Transport, storage and communication
- Agriculture, hunting and forestry
- Financial intermediation
- Public administration and defence
- Health and social work
- Manufacture of food products, beverages and tobacco
- Manufacture of textiles and textile products
- Manufacture of leather and leather products
- Manufacture of wood and wood products
- Manufacture of chemicals, chemical products and man-made fibres
- Manufacture of rubber and plastic products
- Manufacture of other non-metallic mineral products
- Manufacture of basic metals and fabricated metal products
- Manufacture of machinery and equipment
- Manufacture of electrical and optical equipment
- Manufacture of transport equipment
- TRL2 - Technology concept and/or application formulated
- TRL3 - Analytical and experimental critical function and/or characteristic proof of concept
- TRL4 - Component and/or breadboard validation in laboratory environment
- TRL5 - Component and/or breadboard validation in relevant environment
- TRL6 - System/subsystem model or prototype demonstration in a relevant environment
- TRL7 - System prototype demonstration in an operational environment
- TRL8 - Actual system completed and qualified through test and demonstration
- TRL9 - Actual system proven through successful mission operations
- TRL1 - Basic principles observed and reported
- Ecosystem building, scouting, brokerage, networking
- Visioning and Strategy Development for Businesses
- Collaborative Researchs
- Concept validation and prototyping
- Testing and validation
- Pre-competitive series production
- Commercial infrastructure
- Awareness creation
- Digital Maturity Assessment
- Incubator/accelerator support
- Voice of the customer, product consortia
- Market intelligence
- Access to Funding and Investor Readiness Services
- Education and skills development
Education and information
Training courses, hosting training institutes, webinarMore details: http://smile.italian-dih.eu/servizi/
Commercial evaluations, feasibility studies, intellectual property evaluationsMore details: http://smile.italian-dih.eu/servizi/
Dissemination (technical knowledge) and awareness raising
In short, the activity consists in the offer of Conferences, newsletters, publications, lobbying activities.
In particular Industrial ecosystem awareness on the technological innovation opportunities through:
- Workshops, conferences, technical insights;
- News and technical-scientific insights publication on websites, video interviews;
- Visits to enterprises and centers of excellence.
At least two of these are also reported on the national website http://preparatialfuturo.confindustria.it/formazione/in-aula/ while all the events have been published on our website, in the appropriate section.
Output: SMILE-DIH helped companies in coaching in Industrie 4.0 knowledge through workshops for hundreds of participants from different SMEs.More details: http://smile.italian-dih.eu/category/eventi/
Forecast studies, market surveysMore details: http://smile.italian-dih.eu/servizi/
Research and Development projects, consultancyMore details: http://smile.italian-dih.eu/servizi/
Listen to the “customer’s voice” and develop the business accordinglyMore details: http://smile.italian-dih.eu/servizi/
Obtain the infrastructure
Pilot production infrastructures, laboratories, demonstrations, validating solutionsMore details: http://smile.italian-dih.eu/servizi/
Digital market, brokerage sessions to innovate, access to financeMore details: http://smile.italian-dih.eu/servizi/
Digital Readiness Assessment Maturity
SMILE-DIH has contributed to the development of "Test Industry 4.0" a customizable service for companies to assess their level of maturity compared to digitization and to define a roadmap and an implementation plan for the next evolutionary steps towards digitizing the company.
The level of maturity will be assessed on the basis of the individual assessment of the different dimensions (use of digital technologies, organization of production, control systems, etc.).
Within this set of parameters, technical and organizational solutions will be developed and presented in a roadmap to the company management to take the next evolutionary steps in the adoption of greater digitization.
In addition to the SMILE-DIH website, you can also see in action on the website of the national Confindustria system : http://preparatialfuturo.confindustria.it/digital-innovation-hub/check-aziendale-online/
Or here: https://www.testindustria4-0.com/
The "Test Industry 4.0" was created for several companies of different sizes, mainly in production.
Till now 25 evaluations made, with tipical profile: production.
The output of SMILE-DIH has helped companies develop a roadmap of activities to facilitate digital transformation.
Create an ecosystem
Workshops, company visits, conferences, brokerage, project developmentMore details: http://smile.italian-dih.eu/servizi/
Support for the implementation of projects and funding of investments
The target of our activities are small and medium-sized enterprises, mainly manufacturing, in order to make them able to adopt digital technologies and to integrate them into their processes. In particular, hub’s activities aim to support companies in the evolution of their production systems that go beyond pure production and that cover all parts of the value chain and operation of smart production systems along the entire supply chain.
Companies need to reinforce their awareness about the opportunities of new technologies and how they can improve their competitiveness, they need to upskill their workforce so to address the digital transformation challenge, and they need to have access to funding in order to make investments on new technologies.
We are currently following several projects that are more or less protected by industrial secrecy. The projects that have received the release form can be consulted on our website (both in Italian and in English) in the appropriate section: http://smile.italian-dih.eu/project_category/casi-duso/ (it), http://smile.italian-dih.eu/project_category/use-cases/?lang=en (en).More details: http://smile.italian-dih.eu/project_category/use-cases/?lang=en
Use cases: SmartGlemMan
SMILE-DIH is committed to promoting successful Use Cases from industrial manufacturing companies. The "SmartGlemMan" case is below.
Abstract: Automatic identification of components and quality control in the production line
Organizations involved: Glem Gas SpA (manufacturing company) and DM Management & Consulting srl (solution provider)
Objectives obtained: The main objective of the project, which determined the effective supply of the turnkey solution, aimed to meet the needs of management and create a production model that allowed constant monitoring of production efficiency in real time and, at the same time , automate the control of production and activities related to quality control of the components produced.
The goal of the management was to create a new production model that would allow constant monitoring of production efficiency in real time and at the same time automate the control of production and activities related to quality control of the components produced.
Analysis of the state of the art
The process of analysis and study of the production model started with a careful analysis of the state of the art of production, this photo of the production processes has allowed to highlight the critical points and their influence on the production line, with consequent evidence in the inefficiencies and production problems.
Type of products
The company develops, manufactures and distributes appliances for cooking and for the wider world of cooking (kitchens, ovens, microwave ovens, cooktops, hoods, etc.), with distinctive expertise in the development of technology for the production of systems for gas cooking and Bi-energy cooking (gas or electric oven).
Department structure and production lines
The production process is organized into 4 assembly lines (120 work stations) and pre-assembly islands (20 workstations).
From the management point of view, each assembly line consists mainly of:
- a station, where the operator takes care of the pre-preparation and loading of the products that will enter the line;
- a series of assembly stations (with the exception of fixed quality control and test stations);
- control of certain quality stations and test stations, whose position is fixed in each line (but different from line to line);
- end-of-line stations for cleaning the product, canning, palletizing and sending to the storage warehouse.
The process currently provides that the pre-assembly department will carry out the basic structural component preparation phase, the assembly of the kitchen frame and some fixing components.
Output products supply line stations.
Downstream the product is made through a process of assembly along the stations of the line, starting from a first structure that comes in line (“muffle” or the carcass of the kitchen) until you get, after the test, to pay the finished product in the end-of-line station.
The lines of work on a single day shift based on the defined schedule.
The management and controls are delegated to the operators by filling out specific paper documents at the end of the order, which must record the production order, the serial number of the components produced, the transit time on the line, in fixed and fixed points, validate the quality tests (Ok / Not Ok label), and manage storage logistics.
As emerged from the analysis the main theme was to manage in real time and without the intervention of the operator the recording of production times, the transit time of materials, the sequence of kitchens for the assignment of freshmen, the association serial number and result of testing and finally the routing to the storage warehouse and related automatic payment of products in the ERP system.
The prototype model was based on the MES DMP Intelligent Manufacturing System (produced by DM Management & Consulting Srl of Parma), a technological platform that guarantees integration with the factory processes and business processes.
The technological structure of WEB native allows to have a collaborative system and in the same decision on production. The platform has been designed according to MESA guidelines “Manufacturing Enterprise Solutions Association”.
The DMP platform can collect information from the field using various IoTs and manual solutions, allowing production of information to be processed in real time, so that it can be graphically visualized through synoptic tables and specific dashboards of efficiency and productivity indexes (OEE-Pareto-etc .. ).
The project saw the use of RFID components, with storage of the serial numbers and insertion in the production lines of special antennas, in specific points of the line, for the reading of the serial numbers stored in the TAGs and related association of the operator activity.
This first prototyping phase highlighted a careful measurement of the production Lead-time, a precise and timely control of the matriculation / testing.
The activation in the second phase of the no-paper functions, functions that allowed operators to make declarations directly on the touch-screen monitors, allowed a punctual and careful analysis of the operational situations in real time, with consequent evaluation of the corrective actions to be carried out from the perspective of continuous improvement and maximization of production.
RESULTS OBTAINED BY THE NEW PRODUCTIVE MODEL
- Operational tests have shown that the new business model allows:
- efficient traceability of the product at every stage of the production process;
- real-time management of the final data of the lead-time with the preventive data;
- creation of the efficiency and productivity control system (OEE, standstill analysis and pauses, Pareto of inefficiencies);
- rapidity in directional decision making when negative events occur;
- productivity recovery thanks to the reduction of the declarative time of the operators (about 82% of the unproductive time);
- reduction of the WIP.
Use cases: TJiTLE
SMILE-DIH is committed to promoting successful Use Cases from industrial manufacturing companies. The "TJiTLE" case is below.
Abstract: Total Just-in-Time: Lean in ETO companies (notes: ETO = Engineering To Order)
Organizations involved: University of Parma + 3 different manufacturing companies (it is not possible to mention them because the project is subject to industrial secrecy)
Objectives obtained: The main objective of the project is to use lean principles to redesign the production planning approach (from order receiving to order delivering) and to boost operating performance, with the goal to:
- Reduce total throughput time
- Reduce durations’ variability
- Make quotations (both in terms of costs and time) more reliable
- Synchronizes the activities of the shop floor with that of the design department
The three organizations that will benefit from the services offered by the HUB can be classified as Engineering To Order (ETO). Indeed, they are complex pull-type manufacturing systems in which:
- products are made on customer specifications,
- the quantity to produce per product specification is one or only a few,
- the total throughput time is long (months if not even years) and
- variability is high.
More specifically, due to the lack of repeatability, to customers made products and to the need of insightful product know-how all these companies suffer of a very low degree of standardization, high variability and low performance predictability.
So, all three companies are experiencing severe difficulties in making reliable quotations for new orders, both in terms of cost of times. Not only estimating new orders profitability is hard, but also planning work avoiding delays and respecting due dates is challenging. In this scenario, an appropriate management of both materials and information, coupled with an effective synchronization of all scheduled activities, are vital issues of operational excellence.
To tackle these problems, the application of lean principles may be a promising solution. As known, relatively to the Make-To-Stock (MTS) sector, lean benefits are unquestionable, as lean has proven to be a powerful weapon to get rid of waste and to boost productive performance. Although not trivial, implementing lean in MTS companies cannot be said to be challenging, since lean principle are well known, many “off the shelf” operative tools have been developed and many Consulting Societies can be easily found on the market place.
Conversely, the situation is totally subverted in case of ETO companies, because the distinctive features of these companies are poorly aligned with standard lean requirements, which require stable volumes, repetitive products, short flow shop throughput times, linear routings and limited variability. Lean methodologies and tools dedicated to this kind of manufacturing systems are rare, and technical competencies for this niche segments are hard to be found.
This does not mean that lean principles cannot be fruitfully applied in the ETO contexts too. At a high level, lean principles remain valid, but the lean toolkit (i.e., a set of tools and techniques needed to deploy lean at the shop-floor level) must be rethought. Indeed, standard lean techniques have a common structural limit when applied to ETO contexts: they have a positive impact only at the departmental level, but they cannot improve the performance of the whole system. This is because the greatest losses of ETO systems are due to a lack of visibility and of synchronization among the different departments that are involved in order processing. Evidently, this effect is even stronger in long-cycle ETO companies where WIP control techniques, as far as feasible, are to be considered of secondary importance.
Owing to what mentioned above, the main objective of the project is to use lean principles to redesign the production planning approach (from order receiving to order delivering) and to boost operating performance, with the goal to:
- Reduce total throughput time;
- Reduce durations’ variability;
- Make quotations (both in terms of costs and time) more reliable;
- Synchronizes the activities of the shop floor with that of the design department.
To this aim, the aim of the project is to develop a holistic theory for the implementation of lean principles in ETO companies and, next, to build all the necessary tools for its deployment at the industrial level. It is important to note that, at present, all the tools for lean implementation are based, mainly, on paper/manual-based approaches or, rarely, on “ad-hoc in-house made” IT solutions that are non-integrated and, generally, non-global. Hence, as a secondary objective, we will strive to make lean a paperless paradigm by taking advantage of all IT solutions and Auto-ID technologies that are currently available. In this regard, the project will lay the foundations for the development of a novel – conceptually new – information system, widespread and pervasive, based on all the theory and all the implementation tolls designed during the project.
The main issues that will be covered are listed below:
- Create a new – lean based – framework for a detailed synchronization of both physical and information flows, which encourages the decentralization of management/control of production activities. We will call this methodological framework as Total Just In Time (TJIA);
- Identify, through tests performed in labs and/or in real environments, the smart technologies that could enable the development of an information system based on the TJIA theory;
- Use the identified smart technologies to convert the JIA theory in an IT based (i.e., paperless) lean-oriented toolkit, purposely designed to allow employees to reactively and proactively manage both production planning and control. Solutions belonging to the toolkit should be able to collect (e.g. adopting Auto-Id technologies), process and manage all significant events that can occur on the shop floor (both expected, as productive or logistic task completion – and unexpected, as a machine failure). To this aim, they will be based on an event-driven approach, so as to communicate, in real time and to all the stakeholders, the information on the status of Work In Process (at every department), as well as all other data needed to anticipate/solve potential problems. Lastly, to further increase processes’ visibility, the tools should also generate key performance indicators and other specific information, conceivably in the form of a centralized control dashboard for the Project Manager, and in the form of a visual planning dashboard for the Supervisor;
- Integrate the above-mentioned toolkit with the information systems of the companies (i.e., Enterprise Resource Planning, Manufacturing Executing systems and Product Data Management). This will make it possible to transform lean in a paperless approach.
Use cases: SISMA
SMILE-DIH is committed to promoting successful Use Cases from industrial manufacturing companies. The "SISMA" case is below.
Abstract: Smart Identification and location Systems for Maintenance Activities
Organizations involved: University of Parma + University of Pisa + 1 manufacturing company (it is not possible to mention it because the project is subject to industrial secrecy)
Objectives obtained: The goal of this project is the development and test of two smart devices based on Auto-Id technologies. These devices will be developed to safely manage some typical dangers of maintenance activities on sets of machines to reduce the risk:
- the first is a real-time location system for employee involved in maintenance tasks (with high accuracy – a few tens of cm). Thanks to this location will be possible to constrain the machine run until the operators aren’t in a “safe” zone;
- the second concerns the development of a “smart” drawers for maintenance tools: the tools equipped with Auto-Id device can only be removed by authorized personnel, properly recognized by the system, and only per a specific predetermined task to be conducted during maintenance activities. In addition, the run machine will be permitted only when all the tools are in the drawer.
The management of risk during maintenance activities is extremely important in the Machinery Directive 2006/42/EC. The machine design must take into consideration the risk associated with these activities; moreover, the proper execution of these tasks has to be described in detail in the “Instructions for Use” manual.
This problem is particularly important for the production lines and the integrated production systems (sets of machines). In fact, they are characterized by a considerable spatial extent and by the presence of a part of a multiplicity of machines / almost constructively complex machines and other part of material handling systems (such as roller conveyors or belt).
In this extremely complex context, there are some risks, such as:
- for those sets in which the control/command station isn’t easily distinguishable for all the working or maintenance workstations, there is a danger to reset or to start the machine with yet maintenance employee within (risk of entrapment). Today, different technologies, such as laser scanners, cameras, or methodologies based on double consensus starter, allow it to address this risk, failing in general to ensure the absence of human error;
- during the adjustment/calibration operations, after maintenance activities, the operators can be near dangerous areas. Such a situation is handled with maintained action controls (jog).
- in some cases, maintenance activities are complicated and require disassembly or reassembly of large and complex machinery, with a high number of tasks. So, it is possible that, the operators perform the sequence incorrectly, causing serious malfunctions to the next restart. At the same time, it is possible that maintainer leave behind tools and/or spare parts.
As part of Industry 4.0’s goals, these risks can be effectively reduced by using “smart” innovative technologies based on RFID (Radio Frequency Identification) technology, enabling to know, in real-time and high-precision, the position of objects and operators that are equipped with one or more transponders (tags). RFID technology with passive tags (ie they do not require a battery) allow unique identification and localization, remotely and at a low cost, of objects and operators, even in the case of very large spaces (sets of machines).
Public Private Partnership
Number of employees
- European Social Fund
- European Regional Development Fund
- Horizon 2020
- National basic research funding
- National specific innovation funding
- Regional funding
- Private funding
- Partner resources
Number of customers annually
Type of customers
- Start-up companies
- SMEs (<250 employees)
- MidCaps (between €2-10 billion turnover)
- Large companies, multi-nationals
- Research organisations
- Micro and nano electronics, smart system integration
- Sensors, actuators, MEMS, NEMS, RF
- Photonics, electronic and optical functional materials
- Screens and display technologies
- Broadband and other communication networks (e.g. 5G)
- Cyber physical systems (e.g. embedded systems)
- Robotics and autonomous systems
- Internet of Things (e.g. connected devices, sensors and actuators networks)
- Artificial Intelligence and cognitive systems
- Organic and Large Area Electronics (OLAE)
- Location based technologies (e.g. GPS, GIS, in-house localization)
- Interaction technologies (e.g. human-machine Interaction, motion recognition and language technologies)
- Cyber security (including biometrics)
- Advanced or High performance computing
- Data mining, big data, database management
- Augmented and virtual reality, visualization
- Simulation and modelling
- Software as a service and service architectures
- Cloud computing
- Additive manufacturing (3D printing)
- Laser based manufacturing
- ICT management, logistics and business systems
- Internet services (e.g. web development, web production, design, networking, and e-commerce)
- New Media technologies