Digital Innovation Hubs

DIH Profile

Dinapsis DIH

Hub Information

Hub Name
Dinapsis DIH
Local Name
Evolutionary Stage
Fully operational
Geographical Scope


Dinapsis DIH Mision:

New technological space to operate, develop and show the most advanced solutions for sustainable territorial management, with the main objective of offering digital solutions that improve the quality of life of people and cities.

Dinapsis DIH vision:

To develop the digital economy, technology and knowledge-based industries of the future, helping to develop digital solutions at companies that improve the quality of life of the people who live and visit the cities in the province of Alicante.

Dinapsis DIH focus:

Digital transformation SMEs in the province of Alicante (99% of all companies), with the aim of improving the quality of life of cities and allow the growth of SMEs. To this end, Dinapsis DIH will establish a work plan with all the territorial stakeholders that are already part of DIH (Competence Centers, Business Associations, Chamber of Commerce, Regional Entities, Reference Companies)

Three areas of activity:

• An operational Hub capable of managing, in real time, services and assets of the integrated water cycle managed by Hidraqua;

• An open and collaborative 'Lab' of innovation, an space where universities, start-ups and entrepreneurs can test their products in collaboration with institutions (mainly Cities), citizens and the private sector.

• Resulting in all this being a technological showcase of the city and the province where to project all the innovative initiatives.

These areas are focused on three main fields of action: 'Smart water' for the development of solutions with real-time response capability of service management; 'Smart environment' to provide security, continuity and quality in supply; And 'Smart Cities' for the promotion of cities that develop innovative initiatives.

We promote artificial intelligence solutions for cities, the first programme in Europe devoted to AI for Cities (AI4Cities).

We are a non-for-profit organization.

Dinapsis es el nuevo espacio tecnológico que opera, desarrolla y muestra las soluciones más avanzadas de la gestión territorial sostenible, con el único objetivo de ofrecer soluciones digitales que mejoren la calidad de vida de las personas y las ciudades. Dinapsis está centrado en tres ámbitos de actuación: un 'Hub' operativo con capacidad de gestionar, en tiempo real, los servicios y activos del ciclo integral del agua gestionados por Hidraqua; un 'Lab' de innovación abierto y colaborativo donde investigar nuevas necesidades de la ciudadanía en materia de medioambiental y el modo de solucionarlas; resultado con todo ello ser un escaparate tecnológico de la ciudad y la provincia donde proyectar todas las iniciativas innovadoras. Estos ámbitos están enfocados a tres grandes campos de actuación: 'Smart water' para el desarrollo de soluciones con capacidad de respuesta en tiempo real del gestión del servicio; 'Smart enviroment' para ofrecer seguridad, continuidad y calidad en el suministro; y 'Smart cities' para la promoción de las ciudades que desarrollen iniciativas innovadoras.

Somos una organización sin ánimo de lucro.

Contact Data

Coordinator (Large enterprise)
Year Established
Avenida Alfonso Puchades nº3, 3502, Benidorm (Spain)
Social Media
Contact information
Antonio Sánchez Zaplana
+34 639766008


Organizational form
Networked organization, without formal structure
Number of employees


  • Sensory systems
  • Robotics
  • Internet of things
  • Artificial intelligence
  • Mobility & Location based technologies
  • Interaction technologies
  • Big data, data analytics, data handling
  • Virtual, augmented and extended reality
  • Gamification
  • Software as a service and service architectures

The activities of the hub are part ofthe Spanish national initiative for digitising industry, Industrial Connectada 4.0.

Dinapsis is part of "Grupo de Trabajo de Digital Innovation Hubs" ( ),  Subdirección General de Digitalización de la Industria y Entornos Colaborativos, Dirección General de Industria y de la Pequeña y Mediana Empresa, Ministerio de Economía, Industria y Competitividad ( )

Dinapsis collaborate to develop RIS3-CV Strategy ( through his participation in RIS Expert Comittee at Confederación Empresarial de la Comunidad Valenciana ( )

Market and Services


  • Agriculture and food
  • Energy and utilities
  • Construction
  • Wholesale and retail
  • Tourism (incl. restaurants and hospitality)
  • Public administration

TRL Focus

  • TRL5 - Component and/or breadboard validation in relevant environment
  • TRL6 - System/subsystem model or prototype demonstration in a relevant environment
  • TRL7 - System prototype demonstration in an operational environment
  • TRL8 - Actual system completed and qualified through test and demonstration
  • TRL9 - Actual system proven through successful mission operations

Services provided

  • Awareness creation
  • Ecosystem building, scouting, brokerage, networking
  • Collaborative Research
  • Concept validation and prototyping
  • Testing and validation
  • Commercial infrastructure
  • Incubator/accelerator support

Service Examples

Testing and validation: DROPS (Big Company)

* Client profile: AQUATEC (Big company) 

Client need:  Provided solution to meet the needs: developed DROPS devices.  DROPS are new locators (TAGs) that allow to locate and track what matters most, with batteries that last for more than 1 year and with lower communication costs. To communicate without the need for SIM (GPRS cost) or GPS (high battery consumption),

* Provided solution to meet the needs:  Dinapsis helped to test the DROPS solution in the city of Benidorm, specifically in Playa de Levante with children (Contact customer )

• Relation with digitization: AQUATEC had developed a solution in laboratory and  needed field test of DROPS to begin its production and marketing.

• Name customer, contact details: AQUATEC (Guillermo Más Martínez -

* Public information:

Awareness Creation: 1st AI Congress (Public Administration)

* Client profile: Suma is a public body set up by the Provincial Council of Alicante in 1990. 

* Client need: SUMA organized the very succesful 1st International Congress Artificial Intelligence in Europe (1.500 congress attendees), in the city of Alicante, with presence of big companies like Apple, Google, IBM

* Provided solution to meet the needs Participation in Star-up marketplace


* Name customer, contact details: Jose Manuel Bonilla Gavilanes <>

Incubator/accelerator support: IDS (SME)

* Client profile: IDS Topografía (Startup SME)

* Client need: Develop an innovative idea for the biggest competition on climate change in the world,, Climate Launchpad (CLimate-KIC competition)

* Provided solution to meet the needs: Mentoring throughout the competition with the aim of developing a business model suitable to the rules of the competition

Contact details: Angélica Bellver IDS <>

Testing and validation: WATERTRACK (Big Company)

* Client profile: Suez Advanced Solutions (Big Company)

* Client need Short description:  has developed Watertrack App connected to the water smart metering system that allows citizens to monitor their consumption, as well as set alarms for a consumption threshold and for continued consumption (possible leakage).

* Provided solution to meet the needs: Testing and validation up to a citizen in various cities in the Province of Alicante

• Relation with digitization:  Clearly related to digitization by allowing the citizen to act before receiving a high bill and lose large amount of water, our precious resource

• Name customer, contact details: Esteve Marin Marin Fornis <>

Testing and Validation: Hazur (SME)

* Client profile: Opticits (SME 

* Client need: demonstrate the usability of HAZUR, the first city-resilience-oriented online tool that provides holistic city cross-management methodologies, strategic service monitoring and systemic simulation to go through the whole process of integrating resilience concepts into operations of basic municipal services and infrastructures

* Provided solution to meet the needs: Develop a collaborative project with a city council and city services companies so that HAZUR complies with the requirements of future clients

• Name customer, contact details:  Ignasi Fontanals


  • Regional funding
  • Partner resources
  • Memberships


Number of customers annually
Type of customers
  • Start-up companies
  • SMEs (<250 employees)
  • Partners

    Last updated: 07/02/20 12:17