Digital Innovation Hubs Digital Innovation Hubs

GjirafaLab GjirafaLab

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Contact Data


Gjirafa, Inc.

Year Established



Ahmet Krasniqi Veranda, Lokali 7, 10000, Prishtina (Kosovo)


Social Media

Contact information

Vjosa Daku



Gjirafa Lab is a startup factory, made for Internet entrepreneurs who lack access to resources and market. As a startup factory, the Lab will provide the space, mentoring, networking, technology, talent visibility, and funding to competent Internet entrepreneurs, creating solutions for the Kosovo, Albania, and FYR Macedonia market. Unlike others, Gjirafa Lab is made of people who have done it before.

GjirafaLab është projekt i Gjirafa Inc. që me përkrahjen e USAID-it, Startup Yard dhe Rockaway Capital ka si qëllim përkrahjen e ideve dhe startup-eve të reja, me qëllim zhvillimin e ekonomisë së Internetit në Kosovë, Shqipëri dhe Maqedoni. Gjirafa Lab është iniciativë që do tu ofrojë ndërmarrësve të rinj mundësinë e shndërrimit të idesë së tyre të bazuar në teknologji, në një biznes të suksesshëm online por edhe që ka ndikim në shoqëri.

Link to national or regional initiatives for digitising industry

Gjirafa Lab is built by Gjirafa, Inc. with the goal of building the Internet Economy in Kosovo and the region. Entrepreneurs will have an opportunity to transform their technology ideas/products into successful online businesses and solve real problems for society.

Kosovo currently has no national initiative for digitising industry. 

Market and Services

Market sectors

  • Transport, storage and communication
  • Financial intermediation
  • Education
  • Health and social work
  • Other community, social and personal service activities (media, entertainment, etc.)

TRL Focus

  • TRL9 - Actual system proven through successful mission operations

Services provided

  • Awareness creation
  • Ecosystem building, scouting, brokerage, networking
  • Collaborative Researchs
  • Concept validation and prototyping
  • Testing and validation
  • Pre-competitive series production
  • Commercial infrastructure
  • Incubator/accelerator support
  • Voice of the customer, product consortia
  • Market intelligence
  • Education and skills development

Service Examples

Access to infrastructure

Client needs: servers, network and data center infrastructure
Provided solution: Cloud computing services. The hub provides any Internet service infrastructure in the foundation, therefore we provide cloud services for new startups.
Client profile: Trekandi, Jetmir Halimi
phone number+386 49 839 715
email :

SME digitisation

Client needs: Develop company identity
Provided solution: logo and banner design services. Logos and banners are used in all electronic communication channels.
Client profile: Trekandi, Jetmir Halimi
phone number+386 49 839 715
email :


Client need: For new startups to get the credibility and trust to partner with the relevant industry leaders takes time and effort.
Provided solution: We provide networking services, by connecting startups with industry leaders. One of the main success factors in adopting new technology services is credibility and trust.
Client profile: Trekandi, Jetmir Halimi
phone number+386 49 839 715
email :


Organizational form

Other (describe)



Number of employees


Evolutionary Stage

Fully operational

Geographical Scope



  • Private funding
  • Partner resources
  • Other


Number of customers annually


Type of customers

  • Start-up companies


American Chamber of Commerce in Kosovo

Partner Type

Chamber of Commerce


Rockaway Capital

United States Agency for International Development /USAID


Technological competences

  • Internet of Things (e.g. connected devices, sensors and actuators networks)
  • Artificial Intelligence and cognitive systems
  • Location based technologies (e.g. GPS, GIS, in-house localization)
  • Interaction technologies (e.g. human-machine Interaction, motion recognition and language technologies)
  • Cyber security (including biometrics)
  • Advanced or High performance computing
  • Data mining, big data, database management
  • Augmented and virtual reality, visualization
  • Simulation and modelling
  • Gamification
  • Software as a service and service architectures
  • Cloud computing
  • ICT management, logistics and business systems
  • New Media technologies
Last updated: 13/09/18 07:47